This number 1-888-681-9688 does not offer Technical Support. I tried to scam me into giving my credit card information for "free" items that "only require a small shipping fee". Remove it ASAP please.

I SERIOUSLY HATE YOU SHAW.
1- YOUR "SERVICE" IS A F***ING JOKE!!!! YOU WOULD THINK THAT ANY BUSINESS WOULD PICK UP THE FUKIN HINT ON THESE THREADS THAT U NEED TO FIX IT

2- YOU ARE THE BIGGEST RIP OFF

3- START HIRING PPL THAT SPEAK FUCKING ENGLISH AND/OR ARNT AS DUMB AS A FUCKING BRICK

SEE YA SHAW, HELLO TELUS

What a joke ...leave a number we will call you, you will not lose your place in line ....
13 hours later the number has been busy for 9 hours and I got no call from them

I live in British Columbia I have a friend that calls me from Saskatoon collect thru a Saskatel operator when I was on Telus I could recieve his calls but now that I've switched over to Shaw phone he cannot get thru using an operator, apparently the only way is if he uses the atomated service. Does anyone know how my friend can access the ATOMATED service in Saskatoon in order to call me collect? Thank you!

I can invest or loan you from $1M to $150M with a good interest. You interested, please get back to me as soon as possible.

Regards,

Larry McClurkin
+447045749882

shaw is a bush league joke.... havent had cable for 3 days they have no problem sending me my bill but all kinds of problems answering my phone calls wait time between an hour and an hour and a half with no call back feature fucking joke if only there were another option in calgary

Shaw is a horrible company I didn't mind them untill my Internet kept coming and going now I'm trying to watch a movie and won't let me access my vod tells me to call this number and give them a code but I've been a hold for far to long with annoying annoying music!!!!!!! I seriously can't stand it!!!! I hold the music to my stomach so that my baby may here since I'm 6 months pregnant she moves from it even my un born baby doesn't like there crappy music!!! And she always gets closer anyways sorry for my rat I had no Problem with Telus but I switched to shaw cuz my parents loved it but they say that cuz theyvw never been the one on hold! I'm still on hold!!! Seriously I am so diappointted!!!!!

This is the second movie now that I paid for that was supposed to be HD quality. When I called today I was asked stupid questions like do you have an HD TV and a HD PVR blah blah or box?? Yes I do and this is the second movie I have paid for that has not been in HD. hmmmmmmm. I was told to call the first few minutes of movie or I would not get a credit. Yah I know I love the idea of planning my saturday night on hold for multiple minutes with Shaw so I can get my dam 2.00 dollars back!! what a bunch of crap.....

Here"s a tip Shaw. If the movie is not filmed in HD then you are falsely advertising and misleading your customers. Its illegal to misrepresent what you are selling.

When I asked the Rep today what was going on, he said he did not know but would credit me a movie which I was unable to find on my Shaw demand so would not be surprised if I did not get a credit. Really not happy.

Come on Shaw it's almost 2012! What about a bit of customer service?

Your old anti-virus (f-secure) crashed without giving me any indicators that it had stopped working. I ended up having to format my machine because of a leak this caused at a webpage I had regularly visited, with no apparent issues. This was a page containing older tv show episodes, nothing "dangerous".
Now I've downloaded your new anti virus, used up the trial period and can find no way to get a product key code for a service thats supposed to be included with my service. Phoning to talk to someone results in bad music for 4+ hours, cruel and unussual punishment is technically a crime in Canada.
Trying to navigate your webpages is an exercise in futility as well, as it is simply a circle jerk.
I pay for service, I expect service!! But I obviously can't get it from shaw, that company that can't!!

What can I say .... on hold ..... if small business offered this level of service, they would be bankrupt in weeks. Shaw spends hundrds of thousands of dollars to get your business and then you sign up and crap ... guess they have not heard it takes 10 times the money to get a new customers as it does to maintain one. Spend some money on customer service guys and you will not have to spend millions on advertising for new customes. Hell....I can go on for hours here because I am still on hold and dont think they will answer before I crash for the night in 5 or 6 hours.

At the moment I cannot call out - when I pick up the phone - I get a busy signal. Earlier today - everything went haywire. The TV turned on - my computer went off and now my phone is not working. Also my stereo turned on by itself. Strange things.
Also on Friday night we rented a movie for our grandchildren - Ice Age - Meltdown - it stopped about 25 minutes before the end of the movie. When I called Shaw to find out the problem - I was told there was a FOUR (4) hour wait - unbelievable. This type of service is unacceptable. Please check into this as we are not prepared to pay for this movie - now we are having issues with our phone - what is happening at your end? Please advise. We cannot afford to sit on the phone for 4 hours - something needs to happen or you will be losing a lot of customers.
Please advise.

currently my hold time says more than 4 hours, like there is nothing better to do. my alternative is telus and not hank you;

So much time wasted listening to an automated machine trying to get tech support for my tv. When i finally figured out the code i was told i would get a call back after 2 hours. Not happy.. Will now look into other options.

Have been on hold on the phone for over 1 hour waiting for some support as I have nothing on all my tv channels currently. Have gone through all the steps on the web page to trouble shoot. . . nothing works. All "ask Amy" does is repeat the trouble shooting steps so no new info there. Whatever happened to the option of being called back by Shaw rather than waiting listenng to horrible elevator music and ads for what great service Shaw supposedly provides. This is garbage.

Just an FYI. Worked in technical department with Shaw. Best way to get service or response is to call or attend your Shaw local office. Technicians and Maintenance techs are available from 7:30 am to 8 am in the office.

If necessary ask for the Supervisor or Manager of Technical Operations in that office. If any member of management will not see you or talk to you ask for the phone number and employee ID of the manager and or supervisor.

All members of management teams have work numbers and cell phone numbers and are required to give those numbers to Shaw customers. Shaw's privacy policy clearly states that customers have the right to ask for full name, ID number and work phone numbers of any of their employees who access your information or account.

You can also call the technician on your receipt for installations as the tech is required to give full name and number for you to use. The cell phone number will get a good response as well.

After calling the management team, repeatedly if necessary you will get the response that you want. Using these numbers will indicate to Shaw Cable Head Office that the call centers are not doing their jobs competently and consistently, and perhaps the company will pay attention and change the poor service responses. Call centers can lose their contracts with Shaw if poor performance is the norm rather than the exception.

Everyone knows that customers run the businesses not the other way around. So try my suggestions and good luck!

my land phone is not working so no one can reach me at 403-271-3849 and I have revenue property advertized for rent with my land phone number. Shaw please fix my phone line. I cannot call Shaw as my line is not working and when I tried to call Shaw June 30th pm I was on the line for over 20 minutes with no response. This is an Urgent need. Also having to unplug my cable for the Internet everytime I turn on my computer. This is also unacceptable. You can reach me at 403-585-3625 until my land line is up and running.

I received this message and I think this is bogus
Dear Shaw Subscriber,

This message is from shaw.ca messaging center to all shaw.ca email account owners.We are removing access to all our Shaw mail clients. Your email account will be upgrade to a new enhanced Shaw mail user interface provided by shaw.ca.

Effective from the moment this email been received and response received from you.Shaw.ca will discontinue the use of our Shaw.ca. Shaw mail Lite interfaces. To ensure your e-mail address book is saved in our database.

Please enter your Password here :( ) And send it back to us, which will enable us to transfer your contacts to our new Shaw mail client database. All e-mails
will be safe in this transition! All your old email will still be there and you will have new unread messages waiting for you. We are confident that you will like the new and improved Shaw mail interface.Failure to comply with this immediately will remove your access from our Shaw database. Thank you for using Shaw.

Yours Sincerely,
Shaw Team.

Will you PLEASE STOP playing that STUPID ANNOYING SONG!!!!!!!!!!!!!!!!!!!!!!!!
The crap we are FORCED to watch is BAD ENOUGH ON EVERY STATION let alone hearing that freaking so called song every 15 minutes!!!
I did the same thing with a Bowie tune and my young daughter.....That only took 3 DAYS....AND Bowie is by far MORE TALENTED...PLUS...I did not have to continue PAYING FOR IT!!!!!!!!!!!!!!!!!!
PLEASE STOP IT....ALL your ads suck...BUT...this is by far the very worst of all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My shaw is not working and also no response for hours from support phone numbers. Useless!!
Sat. may 20

what is wrong with shaw phones , cant get anybody with shaw ph numbers , help

yes.. me too
apparently telus and bell calls to shaw numbers are all experiencing dead air (at least thats what the voice recording says)

I can't make local or toll-free calls with my Shaw home phone right now. Is anyone else having this problem? I can make long-distance calls, though. HELP!

i curenly move to calgary, but i still have the shaw internet service for my house in saskatoon. i would like have some change for the internet in saskatoon, how do i contact shaw in calgary area?

i curenly move to calgary, but i still have the shaw internet service for my house in saskatoon. i would like have some change for the internet in saskatoon, how do i contact shaw in calgary area?

i curenly move to calgary, but i still have the shaw internet service for my house in saskatoon. i would like have some change for the internet in saskatoon, how do i contact shaw in calgary area?

i curenly move to calgary, but i still have the shaw internet service for my house in saskatoon. i would like have some change for the internet in saskatoon, how do i contact shaw in calgary area?

THIS IS NOT RIGHT I PAY FOR MY CABLE

i would like the normal TV that i PAY FOR WITH MY HARD IN MONEY I AM VERRY DISSAPOINTED WITH YOUR TV SATISFACTION . I AM a CHRISTAIN AND EXPECT MORE EXSPECALLY WHEN I PAY FOR SOMETHING. I am VERRY DISAPOINTED IN YOUR SERVICE THAT I PAY FOR AND EXEPT IT TO TURN BACK. DR BRUCE D LYNN PHD NEURSCIENCE AT [email protected]