Telus set-up package doesn´t accept Windows XP service pack 3 What do I do?

i am trying to setup a wireless connection to my laptop dont know what my ssid is i have the siemens gigaset se567 desktop computor is online but dont know how to set up the wireless for laptop im running winxp pro

I have been having trouble with my internet and phone line lately. It seems every time i am on the internet and I answer the phone my internet connection goes down.........any advice????

I have been receiving auto call backs from your dsl support area, the problem is your system hangs up claiming the call can not be placed after making me hang in space for several minutes.
Your tech was here a few days ago installing all your services, he did not verify that all the wireless PC were working, thus only my lap top on a hard wire works.

Then on the tv he left parental blocks. Have you ever tried to follow the instructions in that TV booklet. The TV system installed does not match the booklet.

After 1 week with TELUS I am ready to extremely irritated. I was assured there would be no problems when I purchased the wireless DSL and TV services.

I have intermittent disconnects with our DSL Link. For example, this past weekend it was out of service for 75% of the time. It seems that for no reason the system comes back up and runs. Then for no reason it disconnects and will not re-connect until ?????????
When it is connected there are no issues. It seems that whenever it rains, or the temperature drops during the night the system fails in the morning, stays off all day, and then comes back in the evening. I wonder of the problem is a connection on the TELUS line feeding our home?

pls try to understand then fix it my problem
thanks

I have been trying to reach tech support by telephone. When I reach the telus tech line, I get a recorded message saying that a tech will be with me soon and that calls may br recorded for quality. After hanging in space for ten minutes, I recieve a message saying that, "My call cannot go through as dialed. I tried several times in case I had hit a wrong key. I ALWAYS get Telus then am put on hold only to be told that the call cannot go through!

Very frustrating!

Just moved to Kamloops, all was working well in Williams Lake, only been here for a week and I'm offline more than I'm on, continuously having to unplug the power source from the ADSL modem in order to get back on line however, this doesn't always work either, need this resolved quickly !!!!!!!!!!!!!!!!!!!!!!!!!

My DSL has been disconnected more than connected in the past month. I did however get a notice in the mail that Telus has been improving things in my area. If I phone them I can upgrade to faster internet. Hmmm... would be nice to just have internet that works. Good job Telus - I'm planning to cancel soon!

I have followed the instrutions given to connect with Telus DSL and yet i am still not connected. Ill be invoiced soon and yet i have not yet the opportunity of using the net. i do get a dial tone from my telephone outlet and i plugged in the cables as directed. What the heck is the problem

I cannot set my scheduler for disk clean up or defrag it keep asking for a password. I have never put in one and it keeps saying its wrong. I talked with a computer tech and he says it is an admin password . This computer was bought from you 4 yrs ago . Was there one put in by you and I don't know it . I have tried to change it but it will not allow it.
Please tell me what to do

Waiting a quick reply
Irene Bukobac

I cannot get mail. Why??

Hi:

I've noticed for the past month or so that I keep losing my internet connection with my laptop which is wireless and with my desk top that I can't seem to have any connection.

I've noticed that my ethernet cable seems touchy, I've tried unplugging and replugging, and I've been thinking of changing either my ethernet usb, since that could be going or is it the modem that I originally got from Telus when I went DSL.

Just wondering what the problem is??

Any suggestions would greatly be appreciated.

Tina

I am going nuts with my adsl line, I am constantly unplugging the power cord and re-booting to get internet access. The last time I did this the adsl box went dead no lights nothing!!! Now I cannot get an internet connection at all. Not getting any answer from the technical support line. After going through the automated questions period, the phone just keep ringing and ringing until finally it has a busy signal and I hang up.

This is nuts!!!

DSL connection is intermittent works for a while disconnects then reconnects what's the problem ?
I have had the modem replaced by telus , Ive checked and replaced my cable to the modem replaced the jack , still have problems, I have a file #for reference 102644-9596
Please I need this rectified it's very frustrating .

I see lots of people having the same problem i already know its not my computer its the crapy telus hardware some times i can get my laptop to run wirless why and how come you cant repair this problem we are having my computer works fine when i go to my brothers wirless conection through shaw should i switch or will someone finally help.

Telus,

I have phoned your Technical Assistance Folks a number of times regarding my Email Account.

Any help so far from your employees is very TEMPORARY. I am swamped with GARBAGE EMAILS

and even when I report them as SPAM they keep coming. What kind of SPAM CONTROL is that?

My Mailbox Account is constantly Overloaded and my INCOMING MESSAGES are Bounced Back to

SENDER. This is MOST EMBARRASSING TO ME among my friends and Associates. What kind of

EMAIL SERVICE does TELLUS PROVIDE ANYWAY?? I am spending a LOT OF MONEY FOR THIS

VERY POOR SERICE AND AM CONSIDERING SWITHCHING TO ANOTHER INTERNET PROVIDER THAT

MIGHT ACTUALLY CARE ABOUT IT'S CUSTOMERS. Can you FIX THIS PROBLEM OR NOT? I think other

Internet Providers are MUCH CHEAPER on top of everything else.

................... Most sad as I am a former TELUS EMPLOYEE.........................

TELUS SUCKS ASS

All these people are not too bright.

YELLING at the internet is not going to fix your problem.
It's VERY simple. Call an appropriate support line and open a ticket to have your problem attended to.
Sitting at home or online frustrated because you did nothing useful to resolve the problem is simply hopeless.
Use your common sense and have a little patience while people try to assist your dumbass.

Thanks.

I'm having a problem with my iphone wifi. Everytime i go on settings it says my wifi is connected but then whenever i go on to another app it says my internet connection is offline! What should i do? I tried resetting networks and all settings and rebooting it but nothing has happened. what should i do?