we have a wire that is touching our garage and we were wondering if it can be lifted a little higher as we would like to shingle our garage it is also in reach off of our deck thank you

I didn't get any land phone and internet connection which had tobe connected on 26 th August 2010, but I got the bill of an amount $71.68. Kindly fix the mistake.

Re: Acct.# 01857589

I recently cancelled my mobility account.

A couple of days ago I received a bill indicating that I have a credit of $17.23. If this amount is correct, please either remit credit or apply it to my home phone number 789-1984.

Wayne Wingert

Shortly after the "upgrade" to the Max guide system on my TV,I sent my comments to you.
After Using the system for a couple more months,I like it even less than I did at the start.
When I select a program,and want to read what it is about,the info does not stay on the screen long enough for me to read it.So I have to wait for it to roll over,sometimes 3 or 4 times before I can read all the info.I also do not like the changing background,as the guide is shown over the live broadcast.The new remote control reacts much slower than the old one.
Hopefully Sasktel will fix these problems soon,as I am thinking about dropping Max.
Yours sincerely,
Lorrie Layton

Does anyone else have problems with losing signal frequently during the day..Ive had so many technicians come to the house and supposedly "fix" the problem.....but shortly after they leave...its back.its so annoying and I dont know what to do about it.......very frustrated......

I have the call display when my phone rings the # appears on the TV screen but it only shows on one TV so could I get the information so I can set the second one so it works there as well. I must have done something wrong!
Thank you.

Been trying to report a stolen phone for over 6hrs and have yet to talk to a rep. The recording states be with you in a moment, helping other people and repeats after doing a loop of how great Sasktel is. If Sasktel has that many people having problems maby they should get out of the Phone provider business and let Bell, Telus Shaw, or Rogers take over. If it was not for the Monopoly Sasktel has in Saskatchewan I would seriously think of Leaving and still might. I am truly a very angry customer at this time because I know there going to charge me for the calls the thief is making to only GOD knows were and then tell me I should have reported it sooner so Sasktel could shut off the phone.

The changes you introduced to your Max service are not an upgrade to this customer. The remote is far more difficult to operate, and often does not respond to our desired action, and is much slower than the former remote. The moving background on the guide page is very distracting, and we find it very frustrating compared to the former operation. If you were trying to improve your service to me, you failed fery badly as far as we are concerned. We are quite happy with the quality of the picture, but can't see how the change you introduced was for the customer's benefit. We often enjoy the music channels and are puzzled about why you would have eliminated the music titles accompanying the music -- it was enjoyable to be able to check the title when we could not remember the name of the particular song. Don't know how that change can be considered an upgrade to the customer. In fact, your introduction of the "upgrade" to us was very sloppy -- With no prior advice, we simply received the new remote controls in the mail, and had to phone to find out why we were receiving them. The PA Max service was excellent -- technician came and explained what wat going on, helped uo to program the new remote, and got us comfortable. However they could not explain or justify why some of the changes were made, and couldn't answer the questions we asked as noted above. We've been tempted to change our service to SHAW in PA, but will wait to see what you have to say about our concerns before proceeding to that step. Please contact us in person or by phone at (306) 763-1534 to arrange an appointment
A less than happy customer!!
Merv Benson

RE: On March 10th, 2011 Pam (not verified) says:
Does anyone else have problems with losing signal frequently during the day..Ive had so many technicians come to the house and supposedly "fix" the problem.....but shortly after they leave...its back.its so annoying and I dont know what to do about it.......very frustrated......
___________________________________

Yes, I have same problem. And service technicians don't know how to fix a problem. Only thing they do is resetting a modem. I have been having this problem almost a year, but SASKTEL seems like does not care. That's truly very frustrating and disappointing...

I flew to Montreal and am no longer getting any text messages. Any way to fix that?

Hello,
I am finally getting around to posting this...have been meaning to send my complaints to you, but I thought I'd give this "New Max" a shot before I complained. I thought I'd get used to it. I have not. The new remotes are much more tricky to operate, I have a heck of a time finding Front Row movies, and I find these remote MUCH less sensitive (weaker IR signal?) than the old ones were! Also, the guide itself is VERY hard to read, with it's super-small text, and the cycling info. The program information doesn't stay still long enough for me to read what the program is about! Also , when I try to scroll down/up the guide, sometimes it is so slow that, by the time it moves, I have pushed the up/down button four times...then, I get all four moves at once! The moving picture behind the guide is also very distracting, and give me a headache. Lastly, I have noticed A LOT more picture freezing since the change.

In short, I guess I'm saying...WHAT WERE YOU THINKING?? Terrible "upgrade", in my opinion! Bring back the old guide!!!! It was working fine for me! At this point, I'm actually considering switching to Shaw, or getting a dish.

Let's all hope you come to your senses and address all of our concerns...I'm sure I'm not the only disappointed customer out there.

I got a blackberry phone for myself and my son, which I had to sign a 3 year contract for. Not even 2 months later my sons phone was lost or stolen. I called sask tel to report it and was told I still was responsible for the contract. They lowered the monthly bill to the lowest pack for a blackberry and continue to charge me $52.00 monthly for a phone I don`t even have. I would have no problem even paying for the phone but paying for services monthly on a phone that doesn`t exist makes no sense. Is Sask Tel that hard up for money? They can see the phone is not being used. Add up 52x34 and thats what they will get for providing me with nothing. Unbelievable. Talk about ripping people off. I can`t wait to go elsewhere, unfortunatley again for me, I still have 2 years left on the other contract. I lose, Sask Tel wins. Robbers.

With respect to the email upgrade the numbers you have provided to get assistance are continually busy. Your promo about how great this new upgrade is rather misleading as we no longer have ANY service and cannont speak to person about what the issue is or how it is being addressed. Please put somthing on your page to advise your customers.

I phoned SASKTEL at 1:43 p.m. and was told that they are unable to take a call - phone again later! Maybe I should mail?

I received what I beleive to be a spam email under the the guise from SaskTel Support.

The email advised me of the following:

TERMINATION OF YOUR sasktel.net WEBMAIL ACCOUNT. We are currently carrying out an upgrade on our system due to the fact that it has come to our notice that one or more of our subscribers are introducing a very strong virus into our system and it is affecting our network.We are trying to
find out the specific person. For this reason all subscribers are to provide their USER NAME AND PASSWORD for us to verify and have them
cleared against this virus. Failure to comply will lead to the termination of your Account in the next 48 hours.

Information to send;

* User name: (................. )(Compulsory)
* Password: (..........................)(Compulsory)
* Date of Birth: (..........................) (optional)
* Country Or Territory: (..................) (optional)

Hoping to serve you better.

Sincerely,

Sask Telecommunication
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This is an Administrative Message from sasktel.net server. It is not spam. From time to time, sasktel.net server will send you such messages in order to communicate important information about your subscription.
********************************************************************************************

I thought you should be aware of this email going out implying it is from SaskTel. It also suggests a reply email to seds@ml.lt. I am not a subscriber to sasktel.net webmail as of yet. I currently have a SaskTel mobility account (a rocket stick or aircard) which provides me with internet access while I am in business in Sask and in locations without internet access. So the above information request seems odd to me.

I would appreciate understanding what action you are taking to minimize this scam.

my phone nuked itself and sasktel does nothing. but they want u to continue to pay a bill for a phone that u no longer have. why cant they offer a service to replace or repair the phone for free. i cant stand the fact that they do this to us and becuz we for right now have nowhere else to go they just do what they want. its really annoying to think that a company that can spend countless amounts of money to advertise their the best cant even help a customer in need it needs to change