RBC Royal Bank Visa Card Customer Support

Unhappy with your RBC Visa Card? Just remember, there are plenty of other cards out there! You don't have to get a card from your regular day-to-day bank!

Since Royal Bank has so many different products and services, I created this page with (almost) JUST their phone numbers for credit card support.

If you have a complaint, or suggestion for other cardholders to get better deals/upgrades, please leave a comment!

Here's a neat trick: When you call the toll-free RBC numbers, they put you through all of these prompts and then put you on hold. When you call the 416 "collect" number, they give you a welcome message, a disclaimer, and right away transfer you to a bilingual rep. So, if you want to save a ton of time, just make that long distance call (which should just cost you ~3cents/minute anyway). No more waiting on hold!

(We previously learned this "don't call the toll-free number" trick with TD's Visa Credit Card)

RBC Credit Cards Customer Service Telephone Numbers:

• General Inquiries: 1-800-769-2512 or call collect: 416-974-7780  ---> Use these numbers for Credit Limit Increases as well
• Lost or Stolen Cards: 1-800-361-0152 or collect: 514-392-9167
• Verified by Visa® (Reg. Trademark of Visa) or MasterCard SecureCode: 1-800-769-2512
• BalanceProtector® insurance (Reg Trademark of respective owner) — Assurant Solutions (Why would you buy this service???): 1-888-896-2766
• InfoProtector~ Card Registry: 1-877-773-7774
• Credit Card Applications: 1-800-769-2511
• Classic — RBC Insurance: 1-800-511-4607
• Royal Direct: 1-800-769-2511
• RBC Royal Bank Travel Redemption Centre: 1-877-636-2870
• Talk&Save™ (Trademark of RBC): 1-877-769-2566
• Esso Call Centre: 1-800-567-3776
• Starbucks Call Centre: 1-800-782-7282
• WestJet Call Centre: 1-888-937-8538
• Asia Miles Points Redemption: 1-877-631-6283
• RBC Royal Bank® Visa* CreditLine for Small Business™ & Visa Expense Insurance Inquiries: 1-800-426-5333
• British Airways Executive Club Points Redemptions: 1-800-452-1201

If you have complaints or suggestions that you'd like to air out to the world, please post them here!