BMO Bank of Montreal Mosaic Mastercard Customer Service/Support/Help Numbers
For BMO Mosaic Mastercard Support, here are the numbers to call for help, as from the back of a BMO Mosaic US Dollar Mastercard, which seems to be the only no-fee US$ card in Canada:
USA/Canada: 1-800-263-2263
Overseas (Which you may call collect): 514-877-0330
You may wish to keep a copy of these numbers while travelling, so you know which numbers to call in case you lose your card or it gets stolen.
Customer Service
Hi
Today I spent more that an hour trying to have further authorization of a certain vendor cancelled. I was redirected and the person helping had no common sense and directed dealt with the matter all wrong. She contact some company with a similar name in Canada while the vendor clearly was in the US after holding on so long and then being directed to the wrong company you can appreciate my anger - you are wasting my time - I have special needs child I don't have an hour to hold on till you mess up my question. Then calll back and I have already been holding for 15 min with nobody even answering yet. I have been a client on Mastercard for many year an have an excellent credit rating = your service is terrible. I am considering moving my business elsewhere.
Carena
regarding service
i am sorry to hear about the poor service that you received carena.. i also have had poor service from bmo.. infact mine was in house and with a teller, that was having a bad day.. i have taken further steps though.. after umteen years as a loyal customer. i have started a new account with another bank. this week i plan to take the thousands of dollars, out of the bmo and place in the other bank.. so carena. the poor service that we are receiving from that institute and its affiliates, has only brought about losses for bmo.. i openned a presidents choice acct. and i am also a new royal bank acct today.. also carina.. royal bank is not only offering visa. but, now they are offering mastercard. in this day and age when life is so hecktick.. well, with the long hours at the office and the higher prices of everything... why would any of us put up with an institution that is inadequate.. i certainly won't.
my account
I am not able to get into my account the way I used to. Could you please let me know where I can find it. Thank you.
my account
would like to see my account details
my account
How do I find my account details now? The page has changed again.
geting into my online account for mastercard accoutn- mosaic
I have been trying to acces my mosaic mastercard online account for two monts and am very frustrated. What website do I go into ??
This is totally crazy as I have not problem access my ther accounts online.
internet fraud
hi, i just wanted to know how to block someone who takes money from my credit card, cos i've ordered something thru the internet and i just read that that company is going to charge me multiple times without my knowing. please help me cos i don't want to pay for something i did'nt order.
Credit Card Fraud?
You could call your credit card company and ask for a new number, however, they may still try to apply charges to your old account to you new one. You could also contact your credit card company if any disputed charges do show up and ask for a "charge-back".
regarding internet fraud..
you need to first cancel the card and then with all future internet purchases. use paypal... they are the only ones that should ever have your credit card information on the world wide web.. they pay for your purchase and then you pay them via credit card.. good luck..
Don't use PayPal unless the
Don't use PayPal unless the purchase is being done through Ebay. Because PayPal will not protect your purchase at all if it is any other merchant. I bought a product from a site called TradeTang.com and they sent me counterfeit / fraudulent apparent Kingston Technologies products. I then tried to deal with PayPal and got no results at all they stated because it is not Ebay where I made my purchase there is nothing they can do for me. So I'm in the very upsetting process of trying to get BMO Master Card to do a charge-back for the purchase. But the customer support reps don't seem to even get the point. I have had to file a second time for the charge back because there reply was that I have to try to work it out with the merchant first. But I stated to the rep earlier that I already emailed, called, and even found the president of PayPal's info and contacted him. I also stated I emailed TradeTang support at least 15 times. It is like I keep getting screwed around from all angles. I actually ended up here because I'm trying to find a number or an email for someone a lot higher up in the BMO MasterCard company.
There are also sites that are dedicated to the fact PayPal seems to not care about the customer at all but instead only cares about making money. Kingston Technologies informed me that TradeTang.com doesn't have a single authorized reseller of there product and that 100% of the 64 sellers on TradeTang are fraudulent. So if you are thinking of buying from TradeTang.com do yourself a favor and stay as far away as possible from that site.
Hopefully this helps someone to not end up like me and getting screwed over.
Sincerely,
Matt
Thanks for the post Matt.
Hi, I have a pin and I think
Hi,
I have a pin and I think I was locked out of my account because we tried unsuccessfully to use an on-line service. What do I do?
credit card
I had charges on my mosaic card. had informed my mastercard rep , i was able to contact the company responsible.
but this continued then others unauthorized was 2 more cantacted the them, recieved rebates. still recieved items and sent them back unopened. still more came , by this time i was frustrated contacted master card mosaic again. was told nothing they could do. I I asked to change my account number, was told they could not do that my only recourse was. to cancel my card. so I did
I had a refund coming to me and Master card informed me of this and sent me a check for the amount refunded, I was going to apply for a new Mosaic card but seeing the amount af disatisfied customers I am having to think this over. sincerly Joyce Mitton
details online
when I go online to try and get my account after entering my user ID and password it comes up telling me this is the wrong password. I Click on have you forgot password and enter the information they require and then they tell me a password number will be sent to me by e-mail. When I use this password that they have sent I am still unable to get on as it still tells me this is not valid. I've tried several times with this procedure that is suggested and it comes up the same way Why does this do this ?
unauthorized claim by Rosie'aLiquor outlet
Issue resolved. Thanks you for your time and consideration
Andrew Mulcahy
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