Canada Post Telephone Number - Customer Service - Help - Tracking
Here is a list of numbers to call for any type of help or customer support for Canada Post. I noticed that their link off of Google just brings you to their lame e-mail contact form. So, here they all are, all on one page:
Canada Post General Information: 1-866-607-6301 (Available Monday-Friday 8AM<->6PM local time)
General Canada Post Information Outside of Canada: 1-416-979-8822
If you have a complaint/problem with Canada Post that you have not been able to solve through their regular customer service, consider contacting their ombudsman office at 1-800-267-1177. Only use this if you have been unable to solve your problem/issue through the usual channels.
an emergency phone number to report mail boxes theft
Why can't Canada Post have a phonre number to report mail boxes that were opened illegally?
Canada Post Emergency Number
From my window I could see that our community mailbox was left unlocked and with winds over 70 km/hr, it won't take long for the mail to be on the street. It took me almost 10 minutes to get through to someone. I put tape on the door hoping that no mail was lost. An emergency number would be useful. Website of no use in this situation.
Canada Post does have a
Canada Post does have a security-related phone number (which they do make easy to find, I guess when it's something that serves them, they make the phone number easy to find, but when it's to serve you, they make it difficult).
That phone number is: 1-800-267-1177
Having said that, I think it would be reasonable to call your police's NON-emergency number to report it. I would say it's no different than walking by a store that should be closed and seeing its front door wide open.
The US has Postal Inspectors that carry guns and are largely similar to police officers for investigating postal fraud, but such is not the case in Canada.
delivery confirmation
Hi,
I sent a parkage on 27th of this month and I was told that it will get to the destination today but when I checked it with the tracking number I can see that it has not been delivered . Please I want to know if there is any problem sending it because it urgent. The tracking number is LT524676491CA. I will like to get a reply as soon as possible. Thanks.
delivery not recieved
I change my adress and I CALL YOU ABOUT THAT BUT in that time I dont have the track # and now I have that what 2 do to det my box come from Baghdad to canada jest let me know because this box importent to me I have books for my kids
thank u
Broken items in my parcels
I sent some parcels back to Hamilton, ON, from Black Falds, AB, when the parcel reached my house all of theitems were broken, there were holes in the box, they lady in Black Falds put many fragile stickers on it as well as mewriting GLASS ITEMS FRAGILE. I could not believe my eyes when I got the parcel and everythiong was smashed and broken. I have lost my faith in Canada Post and will not ship anything with them again. This is the second incident where they have either lost or damaged property that is being shipped via Canada Post. The first was a bankdraft that was over night courier that got lost. I am not happy with the service, I have my broken box of articles and am wondering where I take it to get a refund for the items and for the shipping back.
To Debbie-Lee or anyone else
To Debbie-Lee or anyone else with that problem:
A damaged shipment will be reimbursed by Canada Post via the insurance that was applied to the shipment by the sender. Contact the sender and tell them about the damage, so they can claim it and either reimburse you or replace your order. Any shipment send via Expedited or faster automatically has $100.00 insurance coverage, and the sender can purchse more. They should insure it for the full value. But if it was sent by regular parcel post there is no insurance and you may be out of luck.
ABUT PARCEL
Hi,
I sent a parkage on 21th of this month and I was told that it will get to the destination today but when I checked it with the tracking number I can see that it has not been delivered . Please I want to know if there is any problem sending it because it urgent. The tracking number is RA000025664PK. I will like to get a reply as soon as possible. Thanks.
Canada post insurance
Hello, My brother sent me an iphone and insured it for $700, if it comes broken what do I do?
Email me at Steven_2nd@hotmail.com please I need to know
Tell the sender.
Your brother claims the insurance and sends you a new iPhone.
And congrats on the ton of new spam you'll be getting now that you've posted your e-mail address online.
Hi I've sent a mail to
Hi I've sent a mail to montreal yesterday march 23 @ 9h30am, I ve been told that will be @ destination today, when I checked it seems still in edmonton after more than 27h!!!!???? Since it is a Gega URGENT mail. Please let me know when that can be delivered, tnx.
trackingcode costs 50 dollar?
somebody sent me a package. but i wanted a trackingcode. he told me, that it will cost him 50 dollar to send it to the Netherlands, is i wanted a trackingcode.
Is this true?
Yup.
International Small Packets costs about $10, takes about 2 weeks, and has no insurance and no tracking. If you want tracking you'll need to use a more expensive option. You'll also get it faster, and have insurance as well.
CHANGE MAIL DELIVERY
EVERYONE LISTEN UP................................For all of our sanity we must start utilizing UPS/Purolater - any other way to get mail to a destination besides Canada Post - it is ridiculous the ropes a consumer must go through to find a parcel and WE mailed and WE paid for. TIME TO SWITCH CANADA!
CANADA POST SUCKS
CANADA POST REALLY SUCKS... I BOUGHT SOME PREGNENCY BRAS AND PANTIES FOR MY WIFE AND A SWEATER AND A NOVEL AND SEND IT TO MY WIFE IN INDIA 3 AND A HALF MONTHS AGO AND IT HAVENT REACHED HER YET AND THE BABY IS GONA BE BORN SOON.... THEY ARE REAL MORONS TO CHARGE ME 127$ FOR THE PARCEL AND PROMISSING ME THAT IT WILL REACH IN A MONTH AND IT NOT THERE EVEN AFTER 3 AND A HALF MONTHS.... TIME TO SAY GOOD BYE TO CANADA POST... I THINK INSTED OF CANADA POST CONCENTRATING ON SENDING CHRISTMAS CARDS FROM SANTA CLAUSE THEY SHOULD CONCENTRATE ON DOING THEIR JOBS PROPERLY.... IDIOTS...
I work at Canada Post and
I work at Canada Post and this doesn't surprise me. The workers on the inside plant don't care about people,all they care about is themselves.They get paid an insane amount of $ and are the laziest federal government workers ever. It is hard to look at when you are a hard worker and the union always backs them up. Impossible to get fired for being inadequate.
I saw you work for canada post.maybe you can help me
I ordered something from canada and the seller shipped it on monday night canada post expedited USA" with tracking but when i go to tracking page and check out the status all it says is "2011/03/14 06:42 Order information received by Canada Post".should i be worried my package is lost or never shipped because its not updating?has anyone had this issue before?all the packages ive ordered from canada with canada post have been tracked from start to finish.Any words of advice?Ive contacted the seller and he states he shipped it.is every package scanned?i called canada post and they said most likely he didnt ship it yet.
any help would be greatly appreciated.you can email me at andrew102281@aol.com
Tracking info is often not updated
The tracking info is supposed to be updated whenever something happens with the shipment, but often it's just not. For packages shipping from Canada to the U.S.A., you can also check the same tracking number on the USPS site . They'll start tracking it as soon as is clears Customs. From that point the Canada Post site will only say that it's left the country. Occasionally it will be updated when the package is delivered, but that usually fails to get done.
And congrats on your new pile of spam for posting your e-mail address online.
Treated like the Enemy!
I HAVE BEEN ON THE PHONE FOR 2 DAYS, SPEAKING WITH 5 POSTAL "SERVICE" WORKERS, INCLUDING 3 MANAGERS.....ALL HAVE EACH OTHER'S BACK! LAST NIGHT I ACTUALLY GOT INTO A SCREAMING MATCH WITH ONE OF THEM, AND SHE STARTED GOADING ME, TELLING ME THAT THE POSTIE THAT I COMPLAINED ABOUT WILL KNOW WHERE I LIVE AND WHAT I SAID....I TOLD HER "IF YOU TELL HIM, YOU WILL HAVE ISSUES WITH ME".....THEN SHE STARTED YELLING "I HAVE NOW BEEN THREATENED AND I CAN HANG UP"........GEE...THINK SHE KNOWS HER UNION RULES??? I THEN CALLED TODAY AND GOT YET SOMEONE ELSE WHO OBVIOUSLY DIDN'T WANT TO HEAR MY SIDE OF THE STORY.....I AM SURE I AM RED-FLAGGED....THIS IS THE PROBLEM: WHEN A CUSTOMER COMPLAINS, CANADA POST MAKES THE CUSTOMER THE PROBLEM, AND NEVER DEALS WITH THE ISSUE........WE NEED TO GET RID OF THIS ARCHAIC SITUATION!!!
Track No:LY404268306GB
Sir,
I sent a document from United Kingdom on the 19th of September,2011 and i was told it was going to take 4-5 working days to get to the destination.On tracking the document,i realised it has since been in Halifax since 24th of September,2011 and has not gone any futher.Pls can you help to do something about as there are some document that needs to be delivered to the destination for my FEDERAL SKILLED WORKER VISA.Pls,this is my life.I want you to help meoooooooooooo
Hope to hear from u.Thanks.
Abi
Great! How will you pay me?
I agree, Canada Post provides less reliable service than the courier companies. I'd love to use the couriers instead. So are you going to cover my huge cost increase to do so?
PARCEL FROM TORONTO ONT TO FRANCISTOWN BOTSWANA AFRICA
G'day
on a 23rd August Nicola Joan Dawson Toronto Ontario sent a birthday parcel addressed to Colleen Thornborrow to Francistown Botswana Africa - Canada Post Tracking no cc105899455ca - refers. Today is the 22nd September a2010 and ONE LATER and that parcel has still not been received. The tracking website shows it has been to customs twice and still not received. Can you tell me what is happening with this parcel - how can it take a month to get to its destination? I note that the tracking page also notes that the "parcel has been redirected to recipients new address" - Hello! what new address, there is only one address, the original address that the sender sent it to!
There is just no help in the destination country, no one can assist hence this email to you.
Look forward to hearing from you with thanks and regards
Ya, I'm not Canada Post, I
Ya, I'm not Canada Post, I just run a website with their phone numbers. I'd say try calling one of them!
Problem #1- Maybe Canada
Problem #1- Maybe Canada Post should start working shifts other than Monday - Friday. (Heaven forbid a person get a package on a Saturday)
Problem #2- It is impossible to find a phone # for Canada Post and if one is located is only good till 6PM
Canada Post wonders why they cant compete with UPS Purolator and other companies, you dont even work more than 8 hours. I purchased an item on Tuesday. The seller XPRESSPOST the item and was assured that it would arrive by Friday as it was a unique gift to be given on the SUNDAY. I checked the tracking number (9114 6014 9725 1002) and it shows that it hasnt even left the facility!!!!!! This is extremely annoying and there will definately be some MAJOR FOLLOW UP. I want answers why something that is purchased from someone an hour down the road, takes more than 3 days (and counting) to deliver??
How to get answers
Step one: Ask the right people. Telling people that have nothing to do with it that you want answers will not get you answers. Try contacting Canada Post. They're the ones responsible for deliveries sent via Canada Post. See how that works? Good luck.
Trying to get a Express Package Redirected.
Why do you have numbers listed, options to speak to a representative and yet when you take the time to go through the process, you get disconnected. Having said that, I chose to have English as my language of choice, and I get a message recorded in French, before the line goes CLICK!! Do you realize just how frustrating this is after you go through the same process repeatedly, to get the same result, CLICK!!!!!!!!
parcel
I sent out a parcel the 4th of January. it's in Montreal since the 11th,why ?
Ooh, I like this one!
Because the giraff hid the orangutan's pencil!
...Right? Is that the right punchline?
Lost cassette tapes from: Tour D La Bourse,Montreal, Quebec.H4Z
About mid/end October 2010, a Psyhic tape was mailed to me : Doreen J. King 65 Greencresat Circuit, Apt, 1419, Scarborough (Toronto) Ontario. M1G 3T9.. NOT RECEIVED. ....IT WAS RETURNED TO SENDER AND RE-MAILED OUT ON nOVEMBER 5TH,2010, STILL NOT RECEIVED....Another tape was sent out Dec. 3rd, 2010.. NOT RECEIVED ! Now another is to be mailed about 17th/18th January 2011 AND its not here either. I do not have any such thing as a tracking number and I allowed for Christmas rush but this is a little bit re-diculous. Where are my tapes going or where are they ??????? All of these tapes have been sent from the Subject address....I can see maybe one getting lost but not four......PLEASE find my cassette tapes.......... Doreen
Consult your psychic!
Consult your psychic about the tapes he/she sent. Maybe he/she can predict when they'll arrive. Also consult him/her regarding how to spell "ridiculous". And then ask him/her why the hell they're still using tape. WTF?
And congrats on the identity theft you're sure to face now that you've posted your personal info on the Internet.
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