I have been waiting on hold for 27 minutes for technical support for my Blackbeery at Bell Mobility.
Pathetic unacceptable service. Each time I try and reach these people it is the same wait time or longer.
What can we do to improve the wait time?

Jesus fucking christ, It's impossible to get somebody on the phone to talk to you. All you get is that stupid fucking automated machine. So frustrating.
 
 
 
Update: wanna talk to someone? go into the mobile features menu, where you can choose different options to addon, pick any random one, ask for more info. then press 0 when it starts giving you the detailed info. It will transfer you to an support agent. 

When you call in through the 4ALIANT Number, or #321, to contact a representative, press 4, then 0,0,0 (0 Three Times)

I have not got what I have not gotten what I want I want your phone and I have told you about this before and you have not done anything about it so if the 700 channels on my T.V. don't work I will switch over to another T.V. station.

November 10/2008
We had programming this morning when my wife got me to call because some of our programs were missing and some were added without our knowledge. We wanted some of our programs back and some removed that we don't even watch, but Bell Express addded them on to our account anyway. To make a long frustrating story short, we now don't have a signal therefore no programs.
Everrtime you call for tech support you always get a person that can't even speak english. And to make matters worse, you end up with what your don't want.
Now, we have to pay for a techie to come and get our signal back. I at my wit's end, I am ready to subscribe to a different service.

I can not say enough good about Aliant! Every time I encounter a problem they are ever so kind and willing to assist. Yes, I too do not like waiting so long to speak to a perso,however everywhere I call I have a similar situation.

phone only rings three times before it goes to voice mail.
people who call say it rings 6 or 7 times

Your mobile messaging with the 1-800-561-4625 is cumbersome and awful. But i'm in BC and want to check my messages, and am told that the number doesn't work! What the hell is going on you idiots!

I agree with most of these comments. I have tried 3 times in the past month to get my voice mail reactivated, no one has been able to help me. (Don't know why I lost it to begin with) I have made 2 trips to the office and 1 phone call. In the meantime, I keep paying for a service I don't have.!!

i would like to have the main number of the head offices of mobility , would like to speak to some in regards to a service our company is looking forward to present. can you provide me with that info. and begin from there up until we find the adequate person inside the organization to arrange a presentation.

Alfred Clemesha
(619) 2472222
clemesha@bbgcomm.com

bell is so fucked they dont understand that if they dooont start helping us wiht our shit , theyre gunna go down .. I JUST NEED HELP WIHT MY GOD DAMN VOICEMAIL YOU IDOTS .

i have been with aliant for years. and have tried other companies and found they are the same as you all have complained about; it is very flustrating to get a live person to talk to; or always on hold for an hour ,i do think they need to improve the service;starting with getting rid of that computerized voice and get a real person on the phone; but keep in mind people this saves the company millons of dollars and less staff; personally I will stay with aliant where at least i do get some communication with people and the service is good; we can always find something to bitch about with other companys to; seems to me that is all this world can do; welcome to progress and the world as we know it;

Is it possible to retrieve deleted,sent and received text messages from a pre-paid cell phone

What the fuck is wrong with this stupid company what company like a service for business does not have a bloody 24 hour service line, unacceptable!!!!!! Business moves 24-7 so get it right!!!!

Trying to get hold of someone who knows what they are talking about with them having to put you on hold to go ask someone is next to impossible. The service with this company is complete crap and I will be taking my cell phone service to another company and if I can find a way of using another carrier out in the country I will be taking all my business away from this useless company. Another corporation who doesn't care about customer service but just about how much money they can screw you out of.

I think it is totally dispicable that people are using such vulgar language to state their frustrations. I can certainly empathize with the anger and concerns you have, but please show some respect for yourselves. When you need to use those words to describe your feelings it, you are showing your lack of education and your inability to find words to substitute. You can't really believe that Aliant Bell or any other company is going to respond favorably to that language.

I've used all three major communication companies in this country (Telus, Rogers, and Bell) and guess what? They all have terrible customer service. If you switch companies, the service isn't going to be any better. I say suck it up, realize everything isn't going to go the way you want it all the time, and use whichever company is cheapest. Trust me, the service sucks at all of them.....

Bell Aliant mobility service is so awful...been trying to talk to a real person for hours. God please help me before I end up smashing this damn phone soon!